Frequently Asked Questions
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- What Can I expect from a Night Worms Book Club Package?
Buying our monthly, curated Book Club Package means that the books in the package have been selected by two dedicated fans of horror who recommend it to you. We have an eclectic taste, so you can expect a wide range of styles within the genre of horror. We believe strongly in promoting horror books so we also encourage our customers to join us in reading, reviewing and promoting. Often time we will provide coupons and discounts to get MORE horror from publishers & distributors as well as artistically designed goodies to enhance your reading experience.
- When can I expect my Night Worms package?
Depending on when you order and if you are a monthly subscriber, your package can take anywhere from a few weeks to over a month to arrive. Let us explain: We work on a pre-order, monthly subscription schedule. Our packages go on sale several weeks *before* we ship them so if you're buying the packages one at a time instead of subscribing, you are pre-ordering them several weeks in advance. If you are a monthly subscriber, you are auto-charged every month on the 7th of every month and your package is shipped as soon as possible the next month. Shipping times vary according to estimated, delivery lead times. If everything is "on time" we like to ship during the first two weeks of every month. But you can expect occasional delays. In 4+ years of business, we have never not shipped a package. Questions? firstname.lastname@example.org
- How do I subscribe?
- When can I subscribe if the listing says, "SOLD OUT"?
- How do I edit my account/cancel/renew/pause my subscription
- Are you shipping International?
We currently ship everywhere in the US and select countries internationally. Enter your address into the correct fields when you check out to see if we ship to your country. If it is not available, you can email us at email@example.com to inquire.
Unfortunately we are not extending our services to include all international orders at this time but we are reviewing our options to do so in the future. Please be patient with us as we scale responsibly.